Service Delivery and Program Management

With limited resources available for community-based nonprofits, how services are delivered and programs managed can both increase the number of people served and strengthen the quality of that service. One way to improve service delivery is through integration. Integrating financial capability discussions, resources and tools within existing human service programs such as housing, early childhood education, community health centers and child welfare can increase the overall impact of these programs and increase the scale and reach of financial capability services. Folding financial capability services into these other social services can address the central and interrelated problems families face in achieving financial security.

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